Something broken, a card priced wrong, or a question about your account — write to us and a real person will reply. We aim to respond within two business days.
hello@bullmarkettcg.com
If you're reporting a bug, tell us your device, whether you're on iPhone or Android, and what you were doing when it happened. It genuinely speeds things up.
Common questions
A card's price looks wrong.
Prices come from real completed sales, so thin markets can produce odd numbers — a card that sells twice a month can swing hard on one unusual sale. Email us the card name, set, and number and we'll look at the underlying sales.
My grade estimate came back different from the real grade.
Estimates are a prediction from the condition details you provide, not a grading service. They'll be wrong sometimes, especially on surface issues that are hard to describe. Treat the estimate as a starting point for deciding whether submitting is worth the fee.
How do I delete my account and data?
Email us from the address on your account and we'll delete it, along with your collection data, within 30 days. No forms, no retention offers.
Why do listings open in eBay?
Because that's where you buy the card. We don't sell cards ourselves. When you buy through a listing we link to, eBay pays us a commission — it costs you nothing extra and never changes which deals we show. More detail in our Privacy Policy.
Is there a minimum age?
Yes, you need to be 13 or older to create an account. If you're under 18, check with a parent before subscribing to a paid plan.
How do I cancel a subscription?
Through the App Store or Google Play, in your device's subscription settings. We can't cancel it for you — the platforms don't allow it — but email us if you're stuck and we'll walk you through it.